Assertive Communication*

1 hour instructor-led seminar or webinar
For general audience

Overview

This class will cover good communication vs. poor communication as well as understanding what assertive communication is. We will review a communication model to determine the purpose, focus and process of assertive communication. Tips and obstacles to good communication will be reviewed.

Learning objectives

Topics covered in this seminar include:

  • Good vs Poor Communication
  • Understanding assertive communication
  • Communication model
  • Tips for good communication
  • Saying “no”
  • Obstacles for good communication

 

* indicates a seminar that can be deducted from your value add credits

Want to learn more?

One of our team members will be happy to assist you.